Store Policies - E Commerce

Privacy Policy

Information We Collect

Personal Information: When you make a purchase, we collect personal information such as your name, billing address, shipping address, email address, and phone number.
Browsing Data: We automatically receive your computer’s internet protocol (IP) address to provide us with information that helps us learn about your browser and operating system.
Email Marketing: With your permission, we may send you emails about our store, new products, and other updates.

Consent How do you get my consent? When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

How do I withdraw my consent? If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at support@rougeandradiance.com.

Disclosure We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
Third-Party Services & Payment Gateways In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. For these providers (such as Razorpay, Paytm, or Stripe), we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
Security To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL).
Cookies We use cookies to maintain your session and hold your cart information. You can choose to opt-out of cookies via your browser settings, but this may affect your ability to check out.
Age of Consent By using this site, you represent that you are at least the age of majority in your state or province of residence.

Terms and Conditions

Introduction Welcome to Rouge and Radiance. By accessing our website (shop.rougeandradiance.com) and purchasing our products, you agree to be bound by the following terms and conditions. If you do not agree with any part of these terms, you may not access the website or use any services.

General Conditions We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks.
Product Accuracy & Modifications

Descriptions: We strive to be as accurate as possible. However, we do not warrant that product descriptions, colors, or other content are error-free. Monitor displays may vary.

Pricing: Prices for our products are subject to change without notice. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.

Order Limits: We reserve the right to limit the quantities of any products or services that we offer.

Billing and Account Information You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
Third-Party Links Certain content, products, and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy.
User Comments and Feedback If you send certain specific submissions (e.g., contest entries) or creative ideas, suggestions, or proposals, you agree that we may, at any time, without restriction, edit, copy, publish, distribute, and translate any comments that you forward to us. We are under no obligation to pay compensation for any comments.
Indemnification You agree to indemnify, defend and hold harmless Rouge and Radiance and our partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to your breach of these Terms of Service.
Governing Law These Terms of Service shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.

Registration Policy

Why Register? While you can shop at Rouge and Radiance as a guest, creating an account unlocks exclusive benefits:
- Speedy Checkout: Save your shipping and billing details for a faster experience.
- Order Tracking: View real-time status updates and order history.
- Wishlist: Save your favorite items for later.
- Early Access: Be the first to know about sales and new launches.
Account Responsibilities When you create an account, you agree to:
- Provide accurate, current, and complete information.
- Maintain the security of your password and identification.
- Accept all responsibility for any and all activities that occur under your account.
Password Recovery If you forget your password, you can reset it using the “Lost your password?” link on the login page. An email with reset instructions will be sent to your registered email address. We will never ask for your password via phone or email.
Data Privacy Your account data is stored securely in accordance with our Privacy Policy. We do not sell your personal data to third parties.
Account Termination Rouge and Radiance reserves the right to suspend or terminate your account without prior notice if we suspect any fraudulent activity, violation of our Terms, or misuse of the platform.

Sign up for early access & Rouge and Radiance exclusives

By entering your email address or mobile number and clicking subscribe, you consent to receive marketing emails or marketing text messages, as applicable, from or about e.l.f. If you subscribe with a mobile number, you also agree to the SMS Terms, consent to receive marketing text messages from or about e.l.f. through an automatic telephone dialing system, and understand that consent is not required for purchase. Message and Data Rates May Apply. See our Privacy Notice for more details. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

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🇮🇳 India (INR)

Beauty should be authentic and accessible to all. That’s why our curated collection of skincare and makeup continues to be available at competitive prices. Always 100% authentic, our professional quality cosmetics are stored with strict hygiene protocols. In efforts to reduce our environmental impact, Rouge and Radiance is committed to sustainable packaging options.